FAQs
This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
Shopping
What Shipping Methods Are Available?
We ship from Melbourne, Australia using Australia Post and other courier companies depending on the size of the parcel location etc. All purchases are track and traced with a tracking number. We offer express post for all multiple item transactions made within Australia. Express post packages are estimated to take up to 5 days for delivery please refer to the Australia Post website for specific delivery times.
ESTIMATED SHIPPING TIMES:
Australia Regular Post within 7 working days, Express Post within 5 working days
International Regular Post within 21 working days, Express Post within 10 working days
How do I place an Order?
Simply click on the relevant
When you have made your selection, choose your size and click on "add to basket". Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of your screen and click on "Proceed to checkout" to be led through the checkout process.
Payment
What Payment Methods Are Accepted?
We accept the following merchants through our secure payment gateway:
Maestro, Mastercard, Visa, PayPal
AfterPay, Apple Pay, G Pay, Shopify Secure Payment Gateway.
Do You Ship Internationally?
Yes we ship worldwide for a flat rate fee of $25 and parcel can be track and traced.
HOW DO I TRACK MY ORDER?
An email will be sent confirming your order has left out warehouse, your tracking information will also be included in this email. ou can track your order by entering the tracking information you have received from your confirmation email via
Returns
Is Buying On-Line Safe?
Ordering through our website is safe. We use secure checkout payment methods including Paypal, Afterpay, Apple Pay, G Pay, And many other secure payment methods.
Do I have to pay anything to return my items?
Return postage costs will be at your expense, unless the item(s) returned is faulty or not as ordered. Ravage Apparel will happily cover the re-delivery charge of sending the good(s) back to you.
How do I return an item?
Send us an email at sales@ravageapparel.com or get in touch with via any social media channel and we will walk you through the exchange process.
